Support & Downloads

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Contact Info
198 West 21th Street, Suite 721
New York, NY 10010
[email protected]
+88 (0) 101 0000 000
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FAQ Page

Find The Answers You Were Looking For

Can I install Drop A Hint on any website?

Yes! Drop A Hint is listed on the Shopify App store, BigCommerece App store, WordPress plugin and it is available to any standalone e-Commerce. For more information please, inquire here.

Why should I add Drop A Hint to my web store?

Drop a hint turns yours “just looking” visitors into a sale, increases your mailing list, your traffic, and organic search, and has a proven 20% conversion for all hints sent. It’s got a terrific return on investment and you’ll get 5 star service, anytime you need it!

Do you offer free trial?

Yes! We offer Drop A Hint subscription with 7-day Risk-Free Trial without a monthly or yearly commitment.

Does Drop A Hint display well on smartphone and tablet mobile devices?

Yes, Drop A Hint app is 100% responsive and it displays elegantly on all mobile devices, notepads, laptop, and desktop screens.

What are Hint Cards?

Hint Cards are a stylish and elegant way to let someone know what you really want. The Hint Cards capture and display the product image with variants like color, size etc. When the receiver gets the hint via email, SMS, WhatsApp or Facebook Messenger and they click on it, the Hint Card will take them to the exact item on your website. They can then purchase the exact gift their loved one wants to receive

Do I need to know HTML code to install the Drop A Hint?

No, you do not need to know HTML code in order to install Drop A Hint. In fact, on most common e-commerce platforms, including WordPress, our app is easy to install as any other plugin. Some themes templates may require our help to place the Drop A Hint button at your desired location on the product page.

Can you help with customization requests?

Yes, we grow when you grow. Not every business has its own web developing team but you have us. We are a 5star awarded web developing team ready to help out with any customization request you have. Send your inquiry here.

Can I customize the app without knowing code?

Drop a Hint is fully customizable. Our Advanced Editors allow you to customize every section of the app, so it all looks native to your website. We have also included a Custom .CSS section of the Editor, where you can make more customizations to the App. Our Hint Editor has click and drag functionality, giving you a lot of design freedom. So feel free to explore to your heart’s content!

What is GDPR?

General Data Protection Regulation (GDPR) is the European Union’s (EU) legal framework for new data protection laws. They came into effect on May 25, 2018. The goal of this new regulation is to protect the data privacy and rights of the EU citizens by setting guidelines for companies on how they can use and process personal data.

Are you compliant with GDPR?

AppSolute is fully committed to being compliant with the latest regulations. We value the privacy & rights of our users and their customers. As part of our process for being GDPR compliant, we have reviewed and updated our internal systems, processes, database, and documentation.

These are the steps that AppSolute has taken in order to be ready for GDPR:

  • Updated our Data Processing Agreement (DPA) to meet the requirements of the GDPR.
  • Reviewed and updated our third-party vendor contracts to ensure that they are GDPR ready. This will allow us to lawfully transfer EU personal data to those third parties and permit those third parties to receive and process that data on our behalf.
  • Implemented Shopify’s mandatory webhooks concerning the redaction of your data in line with the GDPR laws. Data will be redacted following Shopify’s Policies.
  • Trained our team so that they are aware of GDPR and the requirements of its laws. Moving forward, we will be developing our product and business strategy with the new laws in mind.

Can I change the language of Drop A Hint app?

Yes, you can. We have built the app so is 100% customizable. You can change all the brand message, fields, buttons and prompts to any language.

Can I switch plans later on?

Yes, you can. You can switch between plans at any time with no strings attached.

Do You Have Any Question?

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